When was the last time you read your AT&T contract? If you answered “never,” then may I suggest you take two minutes to look this over. That’s right, unbeknownst to you, you just lost the ability to enter into a class action lawsuit against the mobile phone carrier. High five!
Right, so the language in question is:
Any arbitration under this Agreement will take place on an individual basis; class arbitrations and class actions are not permitted.
In other words, thanks to the new wording of the AT&T contract, if you feel like entering into a class action lawsuit against AT&T, well, you can’t. It’s all there in black and white.
The thing is—and this is based on like 10 minutes of research—any change to a contract that benefits one part over the other represents a chance for the other party to cancel the contract without facing any penalties or fees. So, if you don’t like the fact that you now cannot join a class action lawsuit against AT&T, ring ‘em up and say, “Yes, I’d like to cancel my contract, please. Here’s your rubbish iPhone back.”
This is not a good summer for AT&T. First the upgrade fiasco, then a mass nerd defection due to outages, and now this.
